Job Title: Care Coordinator
Location: Healthvision UK, Q West, 1110 Great West Road, Brentford, TW8 OGP
Salary: £26,250 per annum
Job Type: Full time / permanent
We are a trusted provider for over 600 individuals who receive our services. We support people with a range of needs across 5 different Boroughs of London, all delivered from our Head Office in North Kensington and our Hounslow branch.
The Role:
The main purpose of this role is to manage rosters for carers which are fair, consistent and realistic for carers and clients. The role also involves the mentoring, monitoring and coaching of Carers, reporting concerns regarding Service Users and Carers to the Branch/Registered manager. This role is performed in accordance with the Employee Handbook and Healthvision's policies and procedures.
Key Accountabilities:
Rostering of Carers:
* Assigning appropriate carers
* Follow rostering guidelines, which include consistency of carer and appropriate travel time
* Rostering of care staff for training at the request of the Care Supervisor or Registered Manager
* Client Relationships
* Any change of carer/ time should be communicated to the client
* Regular feedback through telephone conversations to ensure service satisfaction
Client Relationships:
1. Any chan...