Job Description
Automotive Service Advisor
Salary: £32,000 to £37,000 (Depending on Experience)Hours: Monday to Friday, 08:0017:30 (No Weekends)
Full-Time | Permanent
Our client is a well-established, family-run garage looking for a professional and customer-focused Service Advisor to join their friendly team. They pride themselves on honest service, long-standing customer relationships, and a supportive working environment.
The Role
* Being the main point of contact for customers, both in person and over the phone
* Booking vehicles in for servicing, repairs, and MOTs
* Providing clear explanations of work required and associated costs
* Liaising between customers and the workshop team
* Updating customers on vehicle progress and completion times
* Handling invoices, payments, and basic administration
Requirements
* Previous experience as a Service Advisor or in a similar customer-facing automotive role
* Strong communication and organisational skills
* Good understanding of vehicle servicing and repair processes
* A professional, friendly, and approachable manner
* Ability to manage multiple tasks in a busy environment
* Good IT and administrative skills
What We Offer
* MondayFriday working hours no weekends
* Stable, long-term role within a family business
* Friendly, supportive working environment
* Competitive salary based on experience
* Paid holidays and pension
* Ongoing role in a busy, reputable garage
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