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A children’s charity, based in Reading, are looking for a Performance and Data Team Manager on an interim basis.
* To lead the design, development and implementation of the company’s performance management systems and arrangements, to ensure the organisation has the information and intelligence it needs to deliver relevant and responsive children’s services.
* To lead the timely delivery of all relevant statutory returns to central government and to manage the effective preparation, improvement planning and delivery of all performance datasets required during external inspections.
* To lead the development of effective working relationships between individual service areas and the team to understand each service’s performance information needs and requirements. Ensuring a comprehensive and customer focused performance management function for all areas of the directorate.
* To contribute to the wider leadership of the Transformation Agenda to ensure that the team works flexibly and in a coordinated way to plan and deliver effective and efficient services; encourage the sharing of intelligence and skills across the team so that the service is best placed to drive improvement and maintain high quality services.
* To provide guidance and advice to the Company in relation to the business requirements for effective ICT solutions and Business System, in line with the corporate ICT Strategy, for Children’s Services. Representing the Company in strategic discussion and debate and disseminate relevant information to enable the directorate to comply with and influence corporate decisions from a business user perspective.
* To lead the development and implementation of the Company Data Quality Strategy, and related data and information sharing protocols; ensuring that the Company maximizes the use of data and information derived from key information and recording systems.
* To monitor expenditure from the team’s budget.
* To deputise for, and represent, the Service Manager at internal and external activities/meetings relating to performance management as required.
* To represent the Company and contribute to strategic discussions across the Children’s workforce and wider partnership relating to performance and data management.
* To develop and champion a culture of innovation and enterprise so that individual services are flexible, adaptable, multi-agency and user and carer focused, and the whole organisation learns from its mistakes, shares knowledge about what works, challenges existing practice and develops new models of service delivery.
Qualifications & Education
* Educated to degree level or similar.
* Qualification indicative of numeracy and demonstrable ability
* A demonstrable standard of literacy to the level of creating clear and concise reports based on appropriate evaluation of complex evidence.
Experience
* Significant relevant work-related experience in a performance management and analytical role.
* Thorough understanding of the Government’s performance agenda including legislation and issues for the relevant service area gained in a public sector environment.
* Experience of using ICT for information collection, data extraction (using SQL/Microsoft Reporting Services/Business Objects or similar reporting software/languages and methodologies) and analysis in relation to performance management.
* Experience of preparing and presenting clear and concise reports for a variety of purposes.
* Experience of managing/supervising staff.
* Clear oral and written communication skills, and the ability to influence others.
* Ability to analyse and interpret complex oral and written information, including statistics.
* Knowledge of research methods and when to apply these.
* Last evaluated: Jan 2025 Job Code: BF288 Evaluator: SS
* Skills in the use of ICT to extract and manipulate data - including Word, reporting tools e.g. SQL, Business Objects, and Excel.
* Ability/willingness to learn to use new software.
* Effective time and workload management – ability to organise and prioritise work, for self and team members and to cope under pressure.
* Demonstrates an analytical and innovative approach to problem solving.
* Ability to persuade and influence collection of good quality data.
* Ability to work effectively in partnership, as part of a team, as well as independently.
* Proven commitment to equality of opportunity for all.
* Able to manage projects successfully.
* Ability to contribute to the development of performance management systems.
* Ability to communicate with a wide range of people, in a wide range of situations and build effective working relationships, including with other professionals/organisations.
* Competent in Microsoft office software and the ability to work with databases.
* Excellent organisational skills and ability to be flexible where necessary.
* Successful influencing skills and the ability to develop innovative solutions.
* An informed and ethical value base that is congruent with public service.
* Excellent at people skills, ability to empathise and form excellent, effective relationships.
Please apply online if you have the relevant skills and experience for the role.
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