The Extra Works Manager takes responsibility for leading a team to deliver a portfolio of small projects / customer funded works within their designated contract, ensuring that all works are delivered to the agreed time, cost and quality.
You will generate and use insightful performance reporting and management information, as well as having overall responsibility for the costing, quotation, procurement, governance and management of small works projects, ensuring that appropriate communications are always in place with the client and with key contacts within CBRE. This role reports into the Account Manager and directly works with the Project Management team.
Role Summary:
Manage the costing, scoping and delivery of small project works across the designated business unit or region (and nationally where appropriate)
Responsible for delivering an exceptional health and safety culture both internally and across the supply chain, championing all QHSE policies
Manage and enhance customer relationships to give customer confidence in the project service
Manage suppliers and subcontractors and provide feedback on performance for future works
Provide operational level reporting of projects and programs in your business unit - ensuring performance against agreed milestones
Deliver supportive business communication through advice, leadership and direct contribution to management team meetings
Report weekly and monthly on financial status and small works project progress for BU review reporting
Commercial understanding of the terms and conditions of engagement with the supply chain
Review supplier performance, price submissions and negotiate to secure best possible deals
Assess, mitigate and report on the risks involved in delivery of all projects
Experience of supporting a wider team and be a committed team player
Setting and delivering performance targets driving change and growth
Recruit and retain talent for the present delivery and future growth of projects
Development and review of teams, appraisal, and the application of effective people management practice
Able to act as a mentor/leader for more junior colleagues
Provide leadership in identifying and specifying project opportunities across the business unit
Promote and maintain the core values of CBRE
Person Specifications:
Thorough working knowledge of project management and project delivery in workplace and facilities management, through significant job experience & training
Likely to have a minimum of 2 years relevant experience and be fully/part qualified with a construction/real estate professional qualification.
Member of relevant associations and bodies (MCIOB.MRICS/MICE)
Excellent customer service, interpersonal and communication skills
Excellent motivational and influencing skills, with high levels of personal integrity
Able to demonstrate an empowering and inspiring leadership style
Strong MS Excel skills, proven experience with large spreadsheet modelling/management
Excellent IT skills, especially with Excel and database management, and be able to add value to the development or enhancement of these reporting systems
High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
You must understand your environmental responsibilities and follow the CBRE environmental policy