Were seeking an organised, personable, and professional Clerical Assistant to join the administrative team supporting our Nutrition & Dietetics service.
You will be the first point of contact, offering administrative and reception support to Dietitians, Dietetic Assistants, student Dietitians and other healthcare professionals. Your role will encompass a variety of administrative and reception tasks that ensure smooth day to day operations across clinical and service areas.
Main duties of the job
As a key member of the admin team, your day to day tasks will include
* Booking outpatient and clinic appointments using electronic systems
* Generating prescription requests for nutritional products
* Managing a busy telephone line, responding to enquiries from patients, GPs, carers and other healthcare staff
* Handling general clerical tasks: dealing with incoming/outgoing mail, scanning, photocopying, sorting deliveries, and greeting visitors
* Monitoring and actioning service mailboxes and emails promptly
* Maintaining confidentiality in line with Caldicott and GDPR guidelines
* Working collaboratively with other admin staff and working independently when required
Interviews to take place 21st August 2025
About us
The RotherhamNHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities ofRotherham
As a Trust weare on a journey to excellence and our people and culture are at the heart ofeverything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagementoverall
But don't justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people andrecognising their achievements. Our people make a difference to the lives ofpatients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improveour services by upholding the Trusts values of Ambitious, Caring and Together.If you are passionate about making a difference, then please apply to join uson our journey to excellence
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and entry level band 3 roles are no longer eligible for sponsorship.
Job responsibilities
Please see the attached job description and person specification for full details of the role and responsibilities.
Person Specification
Knowledge
* Ability to recognise what information is confidential information and knowledge of how to maintain confidentiality
* Demonstrate an ability to prioritise own workload and responds appropriately to urgent and emergency situations and deadlines
* Working knowledge of NHS Policies and Procedures
Experience
* Experience of using Microsoft Office applications, ie Outlook, Word
* Experience of office procedures ie filing, photocopying, message taking, typing
* Previous experience of using an electronic records system ie: SystmOne / Meditech
* Previous NHS /Healthcare Experience or other large sector organisation
* Working knowledge of NHS Policies and Procedures
* Experience of mentoring / supporting new members of the team
Qualifications
* 4 GCSEs or equivalent, ie: NVQ Level 2 Business Administration
* Willing to undertake further training as required.
* RSA Word Processing/Typing or equivalent qualification ie: ECDL
* Evidence of continuous professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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