About Pivotal
Pivotal is a strategic marketing agency that helps ambitious organisations make smarter decisions, build stronger brands, and focus on marketing that drives real commercial results.
We don’t exist to “deliver tasks.” We partner with clients, challenge thinking, and guide them toward the activity and investment that will genuinely move the needle.
We’re growing - and evolving - and we’re looking for a Senior Account Strategist to help lead that next stage.
The Role
This is a senior, visible, client-facing role sitting at the intersection of strategy, relationships and commercial growth.
You’ll be regularly on-site with clients, embedded in their world, building strong relationships beyond the marketing team. You’ll shape direction, lead strategic conversations, and spot opportunities to grow both the impact of our work and the investment clients make in it.
You’ll run workshops, lead reviews, present plans and pitch new ideas. You’ll also play a key role in strengthening and rebooting some relationships - bringing clarity, structure and strategic direction where it’s needed.
This is not a “maintenance” role. It’s about leadership, influence and growth.
What You’ll Be Doing
* Leading strategy for a portfolio of clients
* Spending time on-site, building deep trusted relationships
* Guiding clients on where marketing investment should go - and why
* Spotting opportunities to expand scope and value
* Building and presenting proposals and pitches
* Running workshops, planning sessions and performance reviews
* Turning business challenges into clear marketing direction
* Working closely with internal teams to ensure strong briefs and strategic clarity
About You
* You’re likely coming from an agency environment and ready for something with more influence and ownership.
You Might Be
* A Senior Account Manager or Account Director looking for a more strategic and commercially focused role
You’ll Bring
* Strong agency experience
* Proven experience growing and deepening client relationships, particularly with owner-led or ambitious SMEs
* Confidence leading senior conversations and challenging constructively
* Experience pitching, writing proposals and contributing to new business
* Experience leading or mentoring a small team
* Strong commercial instinct - you naturally see opportunity
* The ability to bring structure and clarity into messy or evolving situations
You’re not fazed by complexity. In fact, you enjoy stepping into accounts that need direction, energy and a strategic reset.
Why Join Us
As part of our dynamic team, you'll have the opportunity to drive significant growth and professional development and chart a clear path for career advancement within our rapidly expanding agency.
Package
* Salary £40,000 - £50,000 OTE (Depending on experience)
* 25 days holiday allowance + bank holidays
Benefits
* A day’s holiday accrued each year of service
* Paid day off for birthdays
* Gym membership
* Dog-friendly office
* Beer Fridge Fridays
* Team building events
* The Yard Coffee discount
* Continuous learning and growth opportunities (dedicated development days)
* And more!
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