Software Support - Graduate Developer - Glasgow
Location: [Remote/Hybrid] options
THE COMPANY
My client is a Scottish Consultancy that develops software solutions for customers across the world.
Role Overview
We are seeking a motivated and detail-oriented Software Support & Graduate Development Engineer to join our team. This role will focus on providing technical support for our software solutions, troubleshooting client issues, and contributing to quality assurance through structured testing. The right candidate will work closely with our development teams, with opportunities to transition into a full development role based on performance and progression.
This position is ideal for someone with a strong technical foundation, excellent communication skills, and a collaborative mindset.
Key Responsibilities
Provide first and second-line software support for internal teams and external clients.
Troubleshoot and resolve issues related to SQL databases, .NET applications, React and Angular front-end interfaces, and both on-premises and Azure-hosted environments.
Collaborate with the development team to log, track, and resolve bugs in a timely manner.
Write and execute manual and automated test scripts to validate new features and ensure system stability.
Assist in the deployment process for updates and new releases across on-premises and Azure environment...