Detailed job description
and main responsibilities
1. Communicate effectively across a range of channels and with a range of people about day-to-day tasks as required by job role
2. Respond promptly to call bells, telephones and other requests for help
3. Demonstrate and promote good communication that supports the dignity, care and safety of the patients.
4. Ensure and maintain a safe working environment for themselves, colleagues and patients.
5. Provide a high level of compassionate care.
6. Communicate effectively with patients and visitors from a variety of cultural backgrounds using a range of verbal and non-verbal skills
7. Recognise the Equality and Diversity of patients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patient’s personal beliefs and identity.
8. Keep accurate and complete records applicable for job role
9. Listen to and respects the needs of patients and/or colleagues.
Person specification
Qualifications
Essential criteria
10. Good standard of numeracy and literacy
11. Care Certificate
12. Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.
Desirable criteria
13. Short courses to undertake patient and clinical care duties
Experience
Essential criteria
14. Ability to adapt and learn in a health care environment
Desirable criteria
15. Previous experience of working within a care environment/NHS
16. Experience of working as part of a multidisciplinary team
17. Experience of working with the public
18. Basic food handling
Knowledge
Essential criteria
19. KnowledgeAn understanding around basic patient care Understanding of the importance of the promotion of health and well-being Knowledge of care and related procedures, clinical observations, relevant legislation;
Desirable criteria
20. Knowledge of care and related procedures, clinical observations, relevant legislation;
Technical skills and competencies
Essential criteria
21. Ability to communicate clearly and effectively (to understand and be understood)
22. Ability to follow clear instruction and feed back to senior staff. Ability to work as part of a team, as well as on own initiative.
23. IT literate
Desirable criteria
24. Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
25. Venepuncture /Simple wound dressings
26. Performing ECG’s