Lead the Front of House Team at Our Dynamic Restaurant Hub!
Join the Revolution in Dining!
At Our Restaurant Hub, we're redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's come together under one roof. We're not just serving meals; we're creating memorable experiences for every guest.
Why This Role Is Special:
As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities:
* Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
* Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
* Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
* Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
* Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
* Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer:
* Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
* Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
* Career Growth: Opportunities for development within our diverse group of brands.
* Flexible Working: We value work-life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For?
If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences.
Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
✅ Honest – Acting with integrity in everything we do.
✅ Hardworking – Giving our best, every day.
✅ Hungry – Always striving for growth and excellence.
✅ Heart – Caring deeply about our people, our guests, and our communities.
Our Hinckley Restaurant Hub is a spacious, open area with comfy booth seating, delicious food and a lovely team!
You’ll find us by the checkouts in Sainsbury’s Superstore so when you’ve finished your shopping, why not pop in for a slice of cake and a delicious Italian coffee from Caffe Carluccio’s.