Customer Support Advisor
Career Level: 08 Career Posting Date: 23 Dec 2025
Role - Customer Support Specialist
Location – Warwick
Role type – Hybrid, Perm
Join IntelligentGolf, part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role lets you blend both in a friendly, fast-paced team.
What You’ll Do
1. Support clubs via phone, email & helpdesk
2. Troubleshoot queries and escalate development needs
3. Deliver online and in-person system training
4. Support customer onboarding & data set-up
5. Keep CRM/helpdesk records accurate
6. Build relationships that support customer retention
What You’ll Bring
7. Strong IT/web skills + problem-solving mindset
8. Confident communication & great attention to detail
9. Customer-first attitude and a calm, professional phone manner
10. A knowledge and passion for golf is essential
11. Positive, proactive, and comfortable in a small, busy team
Benefits
12. Competitive salary and benefits package
13. 25 days holiday + your birthday off
14. Private medical insurance (Bupa) & health cash plan
15. Life assurance & income protection
16. Enhanced parental leave & family wellbeing support
17. Perkbox discounts & perks
18. Generous pension contributions
19. Hybrid working model
Ready to help golf clubs thrive with brilliant tech? Apply today!