Overview
We are looking for a talented Head of Data & Analytics that can drive forward the data insight and reporting across the business and to lead the transformation of our data ecosystem and help scale the next generation of data-driven products and insights across the organisation. This is a key role as you will ensure everyone can use and create value from data throughout our European offices.
Responsibilities
* Data Platform Leadership – Lead the design and implementation of a centralised enterprise data platform, transforming a fragmented data ecosystem into a scalable and governed data architecture that supports analytics, reporting and machine learning.
* Advanced Analytics & Predictive Modelling – Develop and deploy predictive analytics models using Python and AI tools, with a focus on customer lifecycle analytics including customer churn prediction and retention modelling. Lead the integration of predictive insights into operational systems such as Salesforce, enabling proactive sales engagement and customer retention strategies. Identify opportunities to apply AI and machine learning solutions to improve decision making, operational efficiency, and customer insights.
* EV Data & Strategic Partnerships – Lead data integration and reporting for strategic EV data partnerships, including the onboarding and management of 60+ external APIs providing charging, mobility, and transaction data. Build scalable data pipelines and analytics frameworks to support EV mobility reporting and commercial insights. Design and deliver a new EV analytics and reporting suite that enables the business to monitor adoption, performance, and revenue growth within the EV ecosystem.
* Business Intelligence & Customer Reporting – Own the development of the organisation's customer and commercial reporting capabilities, leveraging modern BI platforms such as ThoughtSpot and Tableau. Partner with business stakeholders to deliver self‑service analytics and automated reporting, improving data accessibility across Sales, Finance and Operations. Continuously evaluate and implement new analytics and AI tools to enhance insight generation and operational decision‑making.
* Team Leadership & Cross‑Functional Collaboration – Lead and develop a team of 4 Data Analysts, providing mentorship, guidance and prioritisation across key business initiatives. Provide leadership across a wider data delivery team including Data Engineers and Data Administration resources, ensuring effective collaboration and delivery across projects. Act as the primary data partner for senior stakeholders across Marketing, Finance, Sales, Product and Technology, translating business requirements into scalable data solutions. Drive a data‑driven culture by promoting best practices in analytics, experimentation and insight generation.
* Strategic Data Transformation – Define and deliver the organisation's data strategy and roadmap, focused on centralisation, automation and advanced analytics. Identify opportunities to streamline processes, eliminate manual reporting, and improve data governance across the business. Support senior leadership with strategic analysis, modelling and insight generation to guide key business decisions.
Qualifications
* Degree in Data Analytics, Finance, Computer Science, Engineering or related field, or equivalent practical experience.
* Significant experience working with SQL and modern data platforms, with strong understanding of data modelling and pipeline architecture.
* Hands‑on experience developing predictive models using Python, machine learning libraries and AI tools.
* Experience working with Business Intelligence platforms such as ThoughtSpot, Power BI or similar.
* Strong understanding of data integration, APIs and large‑scale data ingestion.
* Experience leading cross‑functional data projects involving Engineering, Product and Business stakeholders.
* Previous experience managing or mentoring analysts or data teams.
* Ability to translate complex data problems into clear business solutions and insights.
* Experience working in Agile, Lean or product‑driven delivery environments.
* Experience working with financial, payments or transaction‑based datasets would be advantageous.
* Experience with Salesforce data integrations or CRM analytics would be beneficial.
* Previous experience of leadership.
* Understanding of working with large amounts of complex data and.
* Experience of working independently and to a high level of accuracy.
* Highly organised and structured in planning and execution of responsibilities.
* Ability to build networks across departments and countries.
* Knowledge of data architecture concepts such as database systems, data leaks etc.
* Data warehouse experience.
* SQL experience.
* Tableau experience.
Next Steps
If you believe you have the passion for data and leading a team and assisting the business growth then please APPLY TODAY for immediate consideration.
Company
WEX Europe Services Ltd are the owner of the Esso Fuel card portfolio, with offices across Europe and the US, are one of Europe's largest providers of fuel card and mobility payment solutions.
Salary & Benefits
* Highly competitive salary £70,000 – £75,000 (dependent on experience).
* Annual company bonus.
* 37.5 hour week – Monday to Friday, no evening or weekends.
* Hybrid working (1–2 days per week in Manchester City Centre office).
* Industry leading pension scheme.
* 25 days holiday plus bank holidays – with the opportunity to purchase additional holidays.
* Life assurance.
* Income protection.
* Discounts & perks platform.
* Employee wellbeing.
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