POSITION/TITLE : Sales Performance Manager
GRADE : EVP- 6
DIVISION : Sales Operations
DEPARTMENT : Sales and Marketing
PURPOSE / DETAILS OF THE JOB
* Develop and grow dealer performance with your knowledge of various functions in an organisation and with benchmark practices you pick up from performing dealers
QUALIFICATIONS / REQUIREMENTS
EDUCATIONAL QUALIFICATIONS
Tertiary education in Business Management / BCom or equivalent qualification
RELEVANT EXPERIENCE
* 5 - 8 years sales experience in the automotive industry
NB: Travelling is required position looks after KwaZulu Natal and Johannesburg Clients
KEY PERFORMANCE AREAS
* Review dealer sales and marketing plans.
* Implement sales strategies with dealers.
* Ensure dealer resource and capacity compliance.
* Ensure franchise standards compliance.
* Analyse markets and develop strict plans.
* Dealer performance management
* Support marketing initiatives.
* Cross functional interactions to achieve objectives.
* Support marketing initiatives.
* Review and manage dealer inventory management.
SPECIAL REQUIREMENTS
KEY ATTRIBUTES
CORE COMPETENCIES
* Knowledge of motor industry sales and distribution.
* Understanding of dealer operations.
* Knowledge of general market conditions and competitor environment; knowledge of process management and impact on the bigger picture, knowledge and understanding of all other elements/areas/departments that impact on the sales flow.
* Play a consultative role to the respective group of dealers, Strong personal and negotiation skills.
* Good time management skills;
* Understanding of key business principles (sales, finance, marketing, customer management, etc.) and the ability to practically apply these principals.
* Incumbent must have the skill and competency to undertake any actions as an exemplary ambassador for Nissan and at the same time have empathy for dealers and their business issues.
* Thrive under pressure, self-motivated, target and deadline driven, go-getter, positive attitude, dynamic, flexible.
* High level of computer literacy; Absolute drive to over-perform and exceed expectations; the ability to identify issues and have the necessary problem-solving skills and inter-departmental knowledge/adequate communication skills to address issues quickly.
* Retail/wholesale target achievement and Accurate forecasting by derivative, by dealer on a weekly basis; continuous focus on profit achievement and hence focus on ensuring sales of the more profitable vehicles.
* Monitoring dealer CSI and ensuring that the correct processes are in place to achieve the desired CS levels; monitoring of dealer standards compliance via the Edge Program.
* Timeous and value-adding completion of dealer performance reports on a monthly measurable and can be followed up;
* Active management of aged inventory and developing actions with the dealer/s to address any concerns, review of dealer performance by model range with appropriate corrective actions where necessary.
* Identification of key indicators of problem/opportunity areas in the dealer operation and providing the necessary insight and guidance to develop adequate corrective actions together with the dealer/s.
* Good business sense and ability to apply this practically.
* High level of confidence and ability to regulate assertiveness in line with the task at hand and handle uncomfortable and sometimes confrontational situations with dealers and even customers occasionally.
Gauteng South Africa