Business Support Manager Ely, Cambridgeshire £50,000-£55,000 Monday-Friday Days Benefits:- Pension Scheme, X4 Life Assurance, Bonus Scheme BUPA Healthcare, 24/7 EAP, Long-Service-Rewards 25 Days Holiday + Bank Holidays Our client is a leading global packaging manufacturer, with a reputation for product quality, which is second to none and industry leading standards. They are looking for an experienced Business Support Manager to lead their internal sales team. Role & Responsibilities: Responsible for managing an internal sales team of 7 people Motivate, coach, guide and lead a team of driven individuals Working closely with the senior management teams, account managers finance and supply chain Building & maintaining regional customer accounts Identify areas for business growth and resolve any customer issues Ensure that the internal sales team process orders through the CRM system Carry out team meetings, monitor internal KPi's, prioritise work, procedures and contracts Staff training, appraisals, disciplinaries, recruitment, grievances, return to work Improve customer relations, decrease aged debt/stock, streamline work processes Recommend changes to improve methods, procedures, efficiency Knowledge, Skills & Experience: Must be a self-starter, driven, organised, dynamic, results orientated person Ideally have worked in FMCG / manufacturing environment Beneficial if managed accounts for b...