Crimson Milton Keynes, England, United Kingdom
Head of Delivery - Connecting you with talented IT people
2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.
* Conduct administration tasks for server operating systems.
* Collaborate with RDS, Citrix, and Hyper-V technologies.
* Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.
* Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
* Administer backup technologies and antivirus/security software.
* Execute cable patching and utilize remote access tools.
* Leverage ITSM tools for streamlined service delivery.
* Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
* Possess outstanding customer service and communication aptitudes.
* Display a fervent dedication to their profession and a commitment to delivering superior client‑centric service.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy.
Base pay range
Direct message the job poster from Crimson.
Seniority Level
* Associate
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
Referrals increase your chances of interviewing at Crimson by 2x.
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