Key Responsibilities
* Provide person‑centred care and support patients with a wide range of health needs.
* Perform and document clinical observations including blood pressure, temperature, pulse and respirations.
* Carry out delegated annual reviews and routine assessments under supervision.
* Deliver vaccination and immunisation programmes including flu and childhood vaccines once trained.
* Undertake ECGs, venipuncture and other clinical procedures within the scope of competence.
* Assist registered nurses and GPs with minor surgery, family planning clinics and treatment sessions.
* Provide general health advice, lifestyle guidance and opportunistic health promotion.
* Offer information and support related to contraception and family planning.
* Assess and manage uncomplicated wounds within practice protocols.
* Support patients with dementia, mental‑health needs and learning disabilities.
* Recognise clinical deterioration and escalates concerns promptly to senior staff.
Safety, Safeguarding and Emergency Response
* Recognise signs of safeguarding concerns involving children, adults or vulnerable individuals, following local and national safeguarding procedures.
* Identify, respond to and manage emergencies such as anaphylaxis and cardiac arrest, following current UK guidelines.
* Maintain infection‑prevention and control standards, ensuring safe clinical practice at all times.
* Ensure correct storage, handling and monitoring of clinical equipment, vaccines and emergency supplies.
Communication
* Communicate sensitively and effectively with patients, carers and MDT members.
* Support patients in understanding treatment plans, medications and clinical instructions.
* Use alternative communication methods where necessary to meet individual patient needs.
* Maintain confidentiality of all patient, staff and organisational information.
Quality, Governance and Service Improvement
* Support practice audits, QOF activity, CQC compliance and data‑collection requirements.
* Contribute to quality improvement projects and local incentive schemes relevant to the role.
* Produce accurate, timely and compliant documentation in accordance with NMC standards.
* Assist with service evaluation, reporting and monitoring of care quality.
* Work in partnership with clinical teams to improve patient experience and service outcomes.
Teamwork and Collaboration
* Work as an effective member of the multidisciplinary team, supporting nurses, GPs, HCAs and clinical support staff.
* Follow appropriate delegation pathways and seek senior support when needed.
* Build and maintain positive working relationships across the MDT and wider PCN.
* Support integration of nursing associate duties across primary, community and mental‑health services.
* Assist colleagues with workload prioritisation and contribute to smooth daily service delivery.
Professionalism and Development
* Maintain professional boundaries and work within the NMC Code and Nursing Associate scope of practice.
* Complete mandatory training including safeguarding, equality and diversity, confidentiality, and CPR.
* Engage in reflective practice and maintain a professional development portfolio.
* Participate in annual appraisal and take responsibility for ongoing learning.
* Attend additional training to develop enhanced clinical skills as required by the practice.
General Responsibilities
* Preserve confidentiality of patient and organisational information at all times.
* Promote equality, diversity and inclusion through non‑discriminatory practice.
* Support the Health & Safety policy by identifying risks and ensuring safe working practices.
* Assist in maintaining a clean, safe and compliant practice environment.
* Undertake duties in accordance with Medicus Health Partners policies, procedures and values.
Working Relationships
* Clinical Lead
* GP
* Senior Lead Nurse
* General Practice Nurses
* Healthcare Assistants
* Practice Management Team
* Wider MDT including PCN partners
* mental‑health professionals
* community staff
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