Overview
This is a management role within the National Probation Service (NPS). The job holder will be responsible for managing an Approved Premises (AP). They will manage the practice of AP staff within the designated site and ensure the effective management of risk posed by resident offenders. The AP Manager will be expected to participate in an out-of-hours standby duty rota. In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. The MoJ offers Hybrid Working arrangements where business need allows. Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
Responsibilities, Activities & Duties
1. To provide effective management and leadership to the team
o To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
o To ensure that all team resources are deployed efficiently and effectively
o To ensure that staff can efficiently and effectively meet the requirements of the NPS's contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
o To access, interpret, analyse and apply performance data pro-actively in order to improve function/team performance, evaluate practice and deliver organisational aims
o To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
o To ensure that AP staff manage risk appropriately, and meet all public protection standards and targets
o To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
o To ensure that AP staff manage self-harm, wellbeing and social care needs of residents, and carry out First Aid as necessary in the case of injury or self-harm
o To promote a culture of innovation and continuous improvement to service delivery
o To manage financial resources as delegated by the AP Area Manager
o In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
o To facilitate effective communication between the AP management team and internal and external partners
o To respond positively to the concerns of neighbours and the community local to the AP
o To undertake stand-by duties and participate in the out-of-hours rota, responding to issues as appropriate
o To ensure the effective functioning of contracts for staffing, facilities and estates as delegated by the AP Area Manager
o As a member of the AP Management Team, to play an active part in the corporate management of the NPS as necessary
o Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
o To undertake specific areas of responsibility as delegated by the Area Manager and any other duties as appropriate commensurate with the grading of the post
o Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
o To work within the aims and values of NPS and HMPPS
2. To work with Out of Hours Management and be present on the Approved Premises site five days per week (Monday to Friday) as appropriate
3. To undertake responsibilities and duties as delegated commensurate with the grading of the post
Essential Experience
* Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context
* Experience of risk management and assessment
* Ability to implement health and safety policies
* Experience of working flexibly as a member of a team to achieve performance targets and contributing to effective administration and information systems
* Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency
* Experience of championing diversity and inclusiveness both internally and externally
* Evidence of ability to evaluate practice and provide a practice perspective on policy development
* Ability to interpret and apply performance reports
Technical requirements
* Probation Qualification Framework: Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice, or an equivalent qualification recognised at the time by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. Previously recognised qualifications include Diploma in Probation Studies, Diploma in Social Work (with Probation Option), CQSW (with Probation Option)
* IT skills including ability to interpret and apply performance reports
Benefits and Additional Information
* The MoJ offers a range of benefits: annual leave (25 days on appointment, rising to 30 days after five years) plus public holidays; pro-rata leave for part-time roles
* Local Government Pension Scheme (LGPS) through the GMPF; see www.gmpf.org.uk for details
* Training and development opportunities
* Flexible working policies and networks for employees
* Security and identity checks prior to taking up post
* Support for family-friendly policies, flexible benefits, and other schemes
* Disability Confident employer commitments, reasonable adjustments for recruitment process
* Commitment to Civil Service diversity and inclusion principles
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