Job Description
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,500+, and has 60 offices in 20 countries within key global markets.
Job Location: Belfast, UK
Primary Responsibilities:
The job holder is responsible for providing lead analysis, development and support primarily around the One Identity Manager (by Quest) platform, with potential to work on other systems
* Working on Change projects in the IDM space.
* Dealing with day-to-day production problems & maintenance, providing L3 support as required.
* Managing and delivering a pipeline of small change work items through all stages of the IT lifecycle
* Requirements Capture and documenting
* Development to standards
* Testing including regression testing
* Packaging and deploying
* Mentoring FD L2 support resources and providing handover for changes.
* Analysis of the business data and process requirements to support IDM platform processing, including data requirements / dependencies.
* Undertaking IDM platform design & development change activities.
* Advising on implementation approach for IDM platform related projects.
* Conduct IDM platform systems testing and support user acceptance testing
Putting together release plan & promoting changes to IDM platform controlled environments (UAT, PROD).
Experience:
* Proven track record of IDM business, systems analysis and implementation work.
* Working with and managing expectations of users, senior management and stake holders across multiple disciplines.
* Ability to handle multiple work streams and assignments simultaneously re prioritising as required.
* Experience of dealing with third party in-house / vendor interfaces and defining new interfaces and reports IDM platform.
* Experience of co-ordinating and supporting UAT testing.
* Proven investigative and diagnostic skills on the IDM platform support environment.
Technical Knowledge/Skills
* In depth knowledge of IDM including normal functions and exception processing.
* Design and develop workflows, provisioning processes, and connectors in One Identity Manager.
* Customize and configure One Identity Manager modules to meet business requirements.
* Integrate One Identity Manager with various systems (Active Directory, Azure AD, SAP, etc.).
* Implement role-based access control (RBAC), policies, and compliance rules.
* Perform upgrades, patches, and performance tuning of the One Identity Manager platform.
* Troubleshoot and resolve issues related to identity provisioning and de-provisioning.
* Collaborate with stakeholders to gather requirements and translate them into technical solutions.
* Document technical designs, configurations, and procedures.
* Ensure compliance with security policies and regulatory requirements.
* Proven track record of coordinating application testing.
* Good knowledge of Jira, Confluence and service-desk for both issue tracking and requirements maintenance.
* Experience analysing defect cause and effect and detailing and documenting the solution.
* Strong knowledge of various operating systems and Active Directory Architecture
* Experience with OIM Designer, OIM object browser, OIM transport, OIM web, OIM data importer
* Databases: MS-SQL Server, Oracle
* Experience of SQL, VB.Net, PowerShell
Diversity Statement
Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.