Aftersales Coordinator
Are you passionate about providing exceptional customer experience? and developing trusted client relationships?
Be part of our positive team culture that fosters inclusivity and belonging! We are a premium design brand specialising in architectural kitchens and bathroom fittings for the retail and commercial sectors. We have rapidly grown into an international brand.
What you will be as an after-sales coordinator:
To grow and maintain strong relationships with existing customers. Respond to and solve technical / order enquiries and returns from our existing customers. Manage product returns and processes. Input and record customer information, warranty claims and enquiry information. Support the wider team to complete the daily caseload to a high standard
About you:
Confident, friendly and patient phone manner, Strong problem solving abilities, competent computer skills, including the use of Apple processing systems along with Salesforce, RingDNA, or WooCommerce, highly regarded. close attention to detail and enthusiastic about learning and development.
What we can offer you:
Work-life balance, our hours are 9.00am - 5.00pm Monday to Friday
A positive team culture, Onsite daily breakfast and health and fitness contributions. Generous product discounts. Opportunity for personal development and career growth