Job Description
Reception Manager£45,000 - £55,000Mayfair A well-established investment firm is seeking an exceptional Reception Manager to lead it's front-of-house function and ensure a seamless client experience at every touchpoint. As the Reception Manager, you will be the face of the firm and the driving force behind a professional, efficient and welcoming reception environment. Managing a team of two, you will oversee daily front-of-house operations while maintaining the highest standards expected within a corporate investment setting. This is a key position within the business, requiring strong leadership, discretion, and the ability to operate confidently within a fast-paced, high-performance environment. What you’ll do:
* Oversee all front-of-house operations, ensuring exceptional client service
* Manage meeting room scheduling, hospitality arrangements, and visitor coordination
* Liaise with senior stakeholders and executive leadership
* Maintain corporate standards across reception, facilities coordination, and presentation
* Oversee supplier relationships relating to front-of-house services
* Lead, mentor, and develop a team of two Receptionists
* Implement and enhance reception processes and service standards
* Handle confidential information with professionalism and discretion
* Support internal events and corporate functions as required
What you’ll need:
* Proven experience in a Reception Manager or senior front-of-house role within a corporate or professional services environment
* Experience managing or supervising a small team
* Impeccable presentation and communication skills
* Highly organised with strong attention to detail
* Confident engaging with senior executives and high-net-worth clients
* Proactive, solution-focused and calm under pressure
* Strong working knowledge of Microsoft Office
REF: AJL159521
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