Job Title: Industrial Automation Support Engineer Work Location: 100% Onsite Broughton / Filton Duration of Assignment: 6 Months Special Working Conditions: On-need basis (travel, weekend, overtime, on-call etc.) Role Description: Great opportunity for an Industrial Automation Engineer to join the Airbus ShopFloor Support Team and be part of a team supporting manufacturing-critical applications. Key Responsibilities: Work closely with overall support team to understand issues and provide solutions within the defined time frame Provide technical guidance and support to team members Effectively communicate with key stakeholders to provide regular updates and ensure customer satisfaction is maintained Work on providing permanent solutions to recurring issues Provide permanent solutions to application performance issues Ensure that solution and application support documentation is maintained to the highest quality and accuracy Creation and distribution of knowledge and information with other team members and the company Provide assistance and cover for other team members where required Key Skills / Knowledge / Experience (Up to 10): Experience with MES/MOM technology Aveva/Wonderware Intouch with PLC, SCADA, HMI knowledge Machine Integration is an added advantage Good understanding of COTS Manufacturing IT applications Integration of Factory Automation layer with MES Excellent verbal and written communication skills ability to interact professionally with a diverse group, including executives, managers, and subject matter experts Knowledge of Machine Integration through OPC and various interfacing protocols Knowledge of PLC, SCADA, sensors, IIOT devices, and Aveva Wonderware Intouch Knowledge of ITIL processes is good to have UK Citizenship is a must Coordinate communications between suppliers, OEM, and business stakeholders for their particular area Track and report progress to stakeholders Working experience in ServiceNow and knowledge of Incident, Problem, Change, SLM, and Knowledge Management processes Person Specification: 4 6 years of experience in Manufacturing & Quality-related shop floor applications Hands-on experience in production support