Claims Handler Competitive (Depending on previous experience) Cheltenham About the client A specialist insurance brokerage based in Cheltenham, with over 60 years of experience. Owned by a larger group who pride themselves on being a force for good including donating over £100 million to charities since 2016. Must haves! Previous Insurance experience. Strong communication, organisation, and customer service skills. Attention to detail and confident numeracy abilities. Friendly & down to earth personality with a team player mentality. Nice to haves! A qualification within Insurance, or working towards, however this client can support this. Previous Claims Experience or Commercial Insurance experience would make the role a lot easier to grasp. What youll be doing Handle claims efficiently, liaising with clients, insurers, and other stakeholders. Maintain up-to-date claims files and ensure timely follow-ups. Verify policy coverage before advising clients. Ensure compliance with industry regulations and company policies. Participate in cross-team projects and provide insights to underwriters. Why work for this organisation in this role? Beautiful office situation in the heart of Cheltenham, offering free parking Joining a friendly and established team 28 days holiday per year not included bank holidays Training, support and career development Hybrid working Competitive Personal Pension Bonus scheme Volunteer day For more information, a confidential chat, or to discuss your application please contact Fran at i2i Recruitment as soon as possible. Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you havent received a response within 5 working days, please understand that your application has not been successful on this occasion.