Investment Administrator – Financial Services
Location: Godalming
Employment Type: Full-time
Industry: Wealth Management / Financial Planning
An established and growing financial services firm is seeking an organised, detail-driven Investment Administrator to join their Investment Operations team. This is an excellent opportunity for someone who thrives in a process-focused role and enjoys playing a key part in delivering a high-quality investment management service to clients.
The Role
As an Investment Administrator, you will support the full investment administration lifecycle and ensure clients receive a seamless and compliant service. Your responsibilities will include:
Client Investment Administration
1. Producing and managing client portfolio reviews within annual cycles, issuing reports, and following up outstanding responses.
2. Ensuring regular client contributions align with template reporting.
3. Updating and monitoring phased investment purchases against model portfolios.
4. Managing cash balances for clients with regular withdrawals.
5. Processing withdrawals from instruction through to payment, including client verification.
6. Inputting, checking, and submitting investment trade data to platform providers.
7. Handling corporate actions and resolving trade discrepancies.
8. Maintaining an accurate audit trail and completing all process notes for each transaction.
9. Reconciling contract notes within required timeframes.
10. Managing portal-related actions and client queries.
11. Providing Management Information (MI) on review flows and keeping senior oversight informed.
Investment Management Committee (IMC) Administration
12. Supplying data for routine and ad-hoc tasks, including performance and contribution analysis, model reviews, and investment research.
13. Implementing changes to the Centralised Investment Proposition (CIP) within templates and model portfolios.
14. Updating Fastrak Model Portfolios and ensuring all templates reflect the latest IMC decisions.
15. Ensuring IMC risk data is correctly represented within internal systems.
Additional Duties
16. Supporting wider investment research projects.
17. Coordinating and delivering bulk client communications, such as end-of-tax-year mailouts.
18. Producing weekly fund performance reports.
19. Handling general administrative tasks and maintaining a tidy and compliant working environment.
Training & Development
20. Participation in ongoing job-specific training.
21. Maintaining up-to-date CPD.
About You
To succeed in this role, you will likely have:
22. Experience in financial services administration (investment or platform experience highly advantageous).
23. Strong attention to detail and high levels of accuracy.
24. Excellent organisational skills and confidence managing multiple workflows.
25. Strong communication skills and a proactive approach to problem-solving.
26. A commitment to compliance, process integrity, and exceptional client service.