Summary
Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don’t need experience for this role, just loads of enthusiasm and a desire to learn.Upon successful completion you will have a, taking your first steps towards a career in IT.
What it's like to work here
In this role you will develop skills in designing and executing software tests, diagnosing defects, using testing tools, analysing results and working collaborativelyThis apprentice Test Analyst role at the National Trust’s Heelis Head Office helps ensure the technology used by visitors, staff and volunteers runs smoothly. You’ll support testing teams by planning and running tests across systems ranging from café tills to digital platforms like the National Trust website. You’ll learn to write test cases, run tests, record issues and work with developers to improve system quality.During your apprenticeship, you’ll rotate between teams including IT Digital, Salesforce, Tills and Delta, gaining broad hands-on experience. You may also work on performance and accessibility testing, helping ensure our systems are reliable, effective and inclusive.
What you'll be doing
Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Software Tester Level 4.Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.
Who we're looking for
We would love to hear from you if you meet the following eligibility criteria by the start date of the role:•A minimum of 5 GCSEs at C/4 or above (including maths and English) or equivalent•2 A levels, BTEC or an equivalent level 3 qualification•Aged 16 or over and have completed year 11•Not in full time education•Have the right to work in the UK and have been ordinarily resident in the UK for three consecutive years before starting the apprenticeship•Not currently on any other training or education pro-gramme (e.g. another apprenticeship or a degree) •Able to travel to work locationIf you are aged 18 or under at the point of enrolment and have not achieved English and maths at grade C/4, you may be enrolled on functional skills level 2 as part of your apprenticeship. If you have a qualification in the same or a related subject or have lots of relevant work experience this will mean you are not eligible for the apprenticeship.Once you’ve checked you’re eligible, please use your application to tell us how you demonstrate the following Knowledge, Skills and Experience:•Ready to start your apprenticeship – no experience need-ed, just bring your enthusiasm•Positive, curious and up for learning – motivated, open‑minded and keen to grow•Confident to speak and happy to listen – you help people feel heard and included•Good at building strong relationships – you know how to talk to people and form strong relationships •Works well in a team – you are flexible, happy to help and comfortable with adjusting when needed •Focused on giving great service – you care about helping others and doing a good job•Can follow instructions and stay safe – you know a bit about health and safety and are confident to use tools and equipment (we can show you how)•Friendly and respectful – especially when working with volunteers or others in the community
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places