Join Our Dynamic Team as a Customer Service Administrator!
Location: Kings Cross, Central London | Pay Rate: £14.80 per hour | Contract Type: Temporary (Full-Time)
Are you a motivated and enthusiastic individual looking to kick‑start your career in the transport and logistics industry? Join our client’s small, dynamic, and friendly team as a Customer Service Administrator, where you’ll play a crucial role in delivering exceptional service to customers and supporting key administrative processes.
Role Purpose
As a Customer Service Administrator, you will be at the forefront of customer interactions. Your main responsibilities will include handling insurance claims and general customer inquiries, ensuring every interaction is handled with professionalism and clarity.
Key Responsibilities
* Process various insurance claims, including sickness and life insurance claims.
* Handle general customer inquiries via telephone, email, and written correspondence.
* Respond promptly to customer requests for information on products and services.
* Deliver accurate, clear, and professional support at all times.
Skills & Experience
* Experience within the insurance or financial services sector (desirable).
* Strong communication skills (both written and verbal).
* Excellent time management and organisation skills.
* Confident IT skills, including Microsoft Office.
Professional Competencies
* Self‑starter with the ability to meet deadlines.
* High levels of integrity, motivation, and professionalism.
* Strong problem‑solving skills with a proactive mindset.
* Excellent attention to detail and multitasking ability.
* Clear and confident communicator.
* Ability to learn new processes and systems quickly.
* Strong analytical and organisational skills.
What’s on Offer
* Competitive hourly rate of £14.80.
* Supportive and collaborative team environment.
* Opportunity to gain valuable experience within the insurance sector.
* Immediate start available.
We are an equal‑opportunities employer.
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