Quality Business Partner
Covering our SSL Housing Related Support services and CQC services in the North.
Base office location will vary dependent upon suitable candidate.
£33,969.00 per year and car allowance £600 per year.
37.5 hours per week.
Role
- Co‑ordinate the delivery of quality improvement programmes across supported living services, ensuring inspection readiness and compliance with regulatory standards.
- Analyse quality assurance data, audits and monitoring outcomes to identify trends and drive continuous improvement.
- Partner with operational colleagues to improve service quality through clear reporting, benchmarking and shared insight.
- Facilitate workshops, reflective practice sessions and knowledge sharing to embed best practice across services.
- Champion person‑centred, trauma‑informed approaches to ensure high‑quality care and support for customers.
- Support quality assurance systems and processes, ensuring accurate, accessible and compliant records are maintained.
Skills & Experience
- Good understanding of quality, compliance and regulatory requirements within supported living or similar services.
- Ability to analyse and interpret data to identify insights and support service improvements.
- Confident communicator able to work collaboratively and influence colleagues at all levels.
- Strong organisational skills with the ability to manage priorities and meet deadlines.
- Experience of producing clear reports and maintaining accurate records.
- Good IT skills including Microsoft 365 and the ability to work with digital systems and databases.
Rewards
- 25 days' annual leave pro‑rata (rising to 38 days including bank holidays), occupational sick pay and a contributory pension scheme.
- Health and well‑being support, including Aviva Digicare+ with virtual GP appointments, and an Employee Assistance Programme offering medical, financial and legal advice as well as short‑term counselling.
- Company‑paid life insurance.
- Parental leave arrangements and annual leave purchase scheme.
- Company‑funded training and ongoing career development opportunities.
- Flexible working options and an inclusive culture supported by staff networks such as PRISM, Disability, Race Equality and Parent networks.
- Exclusive retail discounts, Cycle to Work and salary sacrifice arrangements.
Inclusion
Inclusion is one of our core values. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
