We are looking for an outstanding and experienced Receptionist with a passion for making a difference to others.
You'll be working full-time 40 hours a week at Cygnet Paddocks, helping maintain a safe and healthy environment for the people in our care.
Cygnet Paddocks offers extensive Neuropsychiatric treatment, care, and rehabilitation pathways, uniquely designed to meet the complex needs of service users within their care.
Supporting the Level 1 Neuropsychiatric Rehabilitation Pathway for the North West, focusing exclusively on Adult Males. Paddocks has individually designed wards to facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI), where behaviours that challenge are the overarching impairment to recovery and rehabilitation.
Your day-to-day...
* Provide a professional, welcoming reception experience
* Greet visitors & notify the appropriate staff of their arrival
* Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
* Answer & transfer all incoming calls & take messages where appropriate
* Sort & distribute post
* Assist with general office duties as required
* Keep the reception area clean & tidy
* Promote the safety & security of all site users & ensure staff comply with security protocols
Why Cygnet? We'll offer you
* Opportunities for further learning through our apprenticeship scheme
* Expert supervision & support
* Free Health Cash plan
* 24 hours free GP support line
* Free life assurance cover
* Free eye tests
* Car lease discounts
* Discounted gym membership
* Free mortgage broker and insurance cover
* Pension scheme
* Employee NHS discounts & Cycle to Work scheme
* Smart Health Toolkit with fitness programs, nutrition consultations, and health checks
You are...
* An experienced receptionist/administrator used to working with customers/clients
* Experienced in mental health/care settings
* Organised, helpful, and a good multi-tasker
* Computer literate - including Windows/Word/Excel/Outlook or equivalent
* Knowledgeable of telephone systems
* Polite, friendly & approachable with excellent communication skills
* GCSE Maths & English qualified, with good numeracy & literacy
* Diligent & accurate, with an eye for detail & confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Cygnethas been providing a national network of high-quality specialist mental health services for over 30 years, building a reputation for pioneering services and outstanding outcomes. Our expert care helps thousands of individuals make positive differences in their lives.
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