We’ve got an exciting opportunity for a passionate and people-focused individual to join DurhamEnable as a Triage Advisor, supporting two impactful programmes: the Local Supported Employment Initiative and the Connect to Work programme. Connect to Work is the government’s new flagship employment programme under the Get Britain Working strategy. Running across England and Wales for at least the next five years, it’s designed to help disabled people, those with health conditions, and individuals facing complex barriers into meaningful, sustainable employment—using the proven Supported Employment model. About the Role As our Triage Advisor, you’ll be the first point of contact for referrals into the programme. You’ll: Carry out initial assessments to understand individual needs Prioritise support and signpost to the right services Work closely with our Team Leader to guide participants into the right employment pathway (SEQF or IPS) Build strong relationships with participants, families, partners, and employers Help shape initial support plans and ensure a smooth transition into the right supportThis is a permanent role, offering the chance to make a real difference in people’s lives across County Durham. What We’re Looking For We’re after someone who is: Person-centred and empathetic Organised and detail-oriented A great communicator and team player Passionate about inclusive employment Interested? For more information, contact Melanie Kearney – Melanie.Kearney@durham.gov.uk Apply by: Midnight, Sunday 7th December 2025 Interviews: Week commencing 15th December 2025 OUR OFFER TO YOU We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website Rewards and benefits are subject to individual terms and conditions. EQUALITY, DIVERSITY, AND INCLUSION We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process. HOW TO APPLY Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentCYPS@durham.gov.uk All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates. CONNECT WITH US Follow us on Instagram Like us on Facebook Visit our website VPRS/161