About The Role
You will provide support to the site, along with the training and developing our colleagues.
Job Purpose
To manage a team of operatives and ensure service delivery standards and specifications are met and within budget.
Major Accountabilities
1. To ensure all staff have the correct uniform and are dressed appropriately to reflect the TC brand.
2. To manage the recruitment process for colleagues ensuring adherence to TC recruitment processes and standards at all times.
3. To manage the performance of staff in consultation with an appropriate HR representative, taking necessary actions to develop staff or improve performance
4. To ensure the payment of staff correctly and on time every time by following all company time and pay processing requirements.
5. To train and induct all staff in their role, the standards expected, the TC values and company policies, procedures and guidelines
6. To ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures To adhere to all company processes, policies and procedures
7. To develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
8. To complete audits accurately and on time, carrying out any resolution actions identified within timescales.
9. To complete and process all necessary paperwork accurately and on time, providing ‘sign off’ for completed tasks as required.
10. To ensure all cleaning materials and machinery are available, in good working order and used in a safe manner.
11. To ensure all periodical cleans are completed to the required specification and timescale and signed off by the customer.
What do you get from us?
•Assistance Programme through Health Assured – Physical, mental and financial health support for all our colleagues through our ehub and phone.
•Wagestream – Access your money as you earn it. Track and save as you earn and learn better spending habits
•Perkbox – Saving on your weekly shop, days out, eating out and utility bills. Plus, recipes and wellbeing tips.
•Free uniform
About You
Not Specified
About Us
A little about us:
12. A family-owned business, founded in 1962
13. Employing over 4,000 colleagues
14. Currently sit within the top 2% of all cleaning and security providers
15. Our services include Cleaning, Security, Specialist, and FM services
16. Passionate about delivering a personable and reliable service
17. We work within multiple industries and they will probably be brands you know and love, if this all sounds great to you then we look forward to hearing from you.