THE NOMAD WAY
Hospitality is at the core of what we do and who we are. Its more than just a job; its a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
OVERVIEW OF ROLE
The role of Sous Chef is to successfully manage the restaurant operation and the team. The Sous Chef will have a strong focus on maintaining quality and training the brigade, while reaching budgets and retaining team members who need to work to agreed service levels.
EXPECTATIONS
The Sous Chef is expected to:
Be professional at all the times
Represent The NoMad positively to all internal and external associates
Adhere to company policies and procedures at all times, including but not exclusive of; H&S policies, HR policies
The role is a management position, so absolute flexibility and leadership are vital elements.
Manage own workload efficiently.
Communicate well within the team, other departments across the hotel and management
It is necessary to be a strong team leader who can focus a group on achieving the same goal of creating revenue for the restaurant.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Sous Chef are summarised below, the list is not exhaustive:
Support your team through all their tenure at The NoMad from coaching new starters through their probation periods, appraisals, job chats and potentially promotions and ensure all necessary training is completed in a timely manner.
Provide day to day direction and support to all the various teams reporting to the Head Chef, ensuring that all training and competency records for each team member are completed.
Ensure that all staff Health & Safety training for the full team is completed and updated.
Ensure uniform, and personal appearance of your team are clean, hygienic, professional and in compliance with company policies and procedures.
Participate in departmental meetings and continually communicate a clear and consistent message regarding the front of house goals to produce desired results.
To maintain standards of practice throughout the restaurants for all areas relating to food outlets and back of house areas on a day-to-day basis.
To ensure the food quality is of an exceptional level and constantly review standards of practice to see where improvements can be made.
Develop a close relationship with any external contractors and suppliers to ensure service provided to the hotel is of the highest level and at the best possible price.
Working to and maintaining monthly budgets for all areas of the department. Ensuring relationship with Finance department is a close one to facility this.
Actively and positively engage with colleagues, residents, visitors, clients and our service providers to ensure a seamless service experience is created.
Working very closely with our service partners and maintaining a good relationship to ensure best rates, best levels of service and on-going improvements can be constantly made.
Any other reasonable tasks asked to be performed by the management according to the changing business needs.
WHAT WE OFFER
£750 Refer a Friend Scheme
50% Employee discount in F&B outlets
Pension Scheme
Complimentary family meal and quality coffee/hot drinks whilst on duty
Growing team with great training and progression opportunity
Straight shifts (no splits)
Paid break and annual leave
Good work/life balance
Your birthday off (paid) after one year of service
Great hotel discounts in all Hilton properties
Private Health Care
Guest Experience Stay
Wagestream
£20 Uber ride when finishing after 1am
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
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