Pertemps is currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. The position works on a 4 on, 4 off shift pattern from 7am to 7pm.
Responsibilities
* Answering telephone calls and emails
* Logging queries on the company's CRM system
* Dealing with any live issues and investigating discrepancies
* Completing KPI trackers and performance reports
* Collating information and updating business system
* Chasing internal teams to find query resolutions
* Building and maintaining solid relationships with depots and customers
Qualifications
* Previous experience in a customer facing role
* Confident speaking over the phone
* Analytical working approach
* Experience and knowledge of Microsoft packages
Remuneration & Details
* £12.70 per hour
* 4 on, 4 off shift pattern (7am - 7pm)
* Temp to permanent position
How to Apply
If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.
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