OceanExportCustomerServicesCoordinator
FreightForwarding|Birmingham
£31,000£34,000
We'recurrentlyworkingwithawell established,growingFreightForwardingbusinessbasedinBirmingham,whoarelookingtobringinanOceanExportCoordinatortosupporttheirexpandingoperationsteam.
Thisisacustomer-facingrole,focusedonmanagingexportshipmentsend-to-endwhilebuildingstrongrelationshipswithclientsandoverseasagents.
Ifyouremotivatedbyabusy,dynamicenvironment,enjoytakingonchallenges,andarekeentojoinabusinessthatsupportsdevelopmentandforward-thinking,thisisagreatopportunity.
Therolewillinvolve:
* Managingoceanexportshipmentsfrombookingthroughtocompletion
* Coordinatingwithshippinglines,hauliers,andoverseasagents
* Handlingdocumentationandensuringeverythingisaccurateanduptodate
* Providingquotationsandsupportingonpricingwhereneeded
* Actingasakeypointofcontactforcustomers,resolvingqueriesandkeepingthemupdated
Whattheyrelookingfor:
* Previousexperiencewithinfreightforwarding
* Someexposuretoexportoperationsorastrongunderstandingoftheprocess
* Goodcommunicationskillsandacustomer-focusedapproach
* Comfortableworkinginafast-paced,teamenvironment
* ConfidenceusingMicrosoftOfficeandWindowssystems(Cargowiseexperienceisaplus)
...