FRENCH SELECTION (FS)
German Speaking Customer Service Advisor
Location: Wolverhampton
Commutable from Birmingham, Stafford, Telford, Walsall, Cannock, Lichfield, Rugeley
Salary: up to £30,000 per annum
Ref: 773GR
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 773GR
The Company:
A well-established international logistics and supply chain provider, recognised as a top employer with a strong culture of collaboration, accountability, and continuous improvement.
Main Duties:
To deliver high-quality customer service and logistical support for UK and international clients while working closely with internal departments to ensure smooth operations.
The Role:
- Respond to customer queries by phone, email, and online portals
- Handle booking requests via internal systems and client platforms
- Liaise with UK and European customers and partners
- Coordinate with internal departments: imports, exports, warehousing, domestic transport
- Manage escalations and follow up on service issues
- Support sales activity: prospecting, quoting, onboarding new clients
- Build strong relationships with new and existing customers
- Assist the wider C...