Job Title: People Partner - Maternity cover
Reports to: Senior People Partner
Location: Work remotely or from our London Office
Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.
Working in partnership with the NHS, we are already the UK's largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self‑help, community support, and professional help that matches their wants, needs, and goals in life.
Role Objective
To work in partnership with managers and people team colleagues to shape, develop and deliver people plans and solutions in line with the needs of the business. Support, guide, and advise staff and managers by providing people management and development support across designated departments.
Key Components
* Coach and Support Managers – 40%
* Employee Relations – 30%
* Drive People Strategy – 20%
* Projects and Initiatives – 10%
Main responsibilities
Collaborate with departmental managers to develop and implement people strategies that support engaged and high‑performing teams.
* Works closely with managers to understand departmental needs and create targeted and specific people strategies
* Provide managers with an HR advisory and coaching service to ensure they have the appropriate knowledge and skills to encourage employee engagement and high performance
* Drive performance and engagement by implementing and fostering a feedback culture within a business area
* Proactively coach and guide line managers to help them support their teams to achieve departmental and business objectives
* Actively monitor employee engagement and provide departmental action plans to improve engagement and well‑being to support a high‑performance culture
Partner and Support with Employee Relations
* Ensures that the advice provided is clear, consistent, and in accordance with company policy, current employment legislation, and best practice approaches
* Leads or supports the development and review of People Policies and Processes, ensuring up‑to‑date legal and best practices are incorporated, and recognising the importance of impacting employee well‑being and engagement at all times
* Manages and supports complex employee relations issues, ensuring formal procedures are managed promptly, ensuring consistency and fairness throughout
* Alongside the DEIB strategy, promotes fairness and equity in the workplace
Using data to inform and drive the people strategy and decision‑making
* Ensures data and management information are reviewed regularly with managers and actions are managed in a timely manner to address and resolve issues
* Produces HR management information to inform people plans, projects and decision‑making
* Analyzes trends and metrics in partnership with the people team and business areas to develop solutions, programs and policies
Collaborate with global people team colleagues to support continuous improvement and deliver the People Strategy
* Works as part of the global people team to deliver an efficient, effective, values‑focused people function
* Contributes to developing the global people strategy and works to ensure a cohesive and coordinated people service across the business
* Collaborates to ensure best practice and innovation in all areas of an employee lifecycle
Requirements
Technical Skills
* Good working knowledge of employment legislation and its application
* HR generalist experience throughout the employee lifecycle
* Experience in managing employee relations and related processes
* Communication – acting with tact, diplomacy and confidentiality
* Coaching and supporting managers
* The ability to analyse and report on HR information and data
* DEI knowledge and experience for the employee lifecycle
Power Skills
* Ability to influence stakeholders at all levels
* Project Management skills
* Decision making
* Business awareness
* Resilient and ability to cope with, and resolve conflict
* Work independently and proactively
Education and Qualification
* CIPD Level 5 or relevant experience within an HR role
Benefits
* Competitive Salary – Dependant on experience, up to £48,000
* Generous Annual Leave – Enjoy 28 days of annual leave, in addition to public holidays
* Professional Development – Benefit from yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge
* Financial Security – Secure your financial future with our pension contributions and annual company share‑option awards, giving you a stake in the success of the company
* Health and Well‑being – Prioritize your health and well‑being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of
* Life Assurance – Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing
* Flexible Working – Embrace the flexibility of remote working, allowing you to create a work‑life balance that suits your needs and maximizes your productivity
* Lifestyle Benefits – Participate in the Cycle to Work Scheme, promoting a healthy and eco‑friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation. Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.
Request for Reasonable Adjustments: We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job‑related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.
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