We are excited to be recruiting an Assistant Manager at our very popular Lookout Coffee Shop. London Biggin Hill Airport strives to be London’s preeminent full-service Business Aviation Airport and a leading centre for aviation technology and enterprise. We will deliver this vision through a set of values that define who we are and what we believe in: integrity, innovation, professionalism, accountability and respect. The Lookout Coffee Shop is the single location on the airport that is dedicated for use by the local community. The Role This hands-on role will support the Coffee Shop Manager in day-to-day operations, and supervising the dedicated, friendly team. Key responsibilities will include providing excellent customer service, preparing/serving food and beverages, health and safety compliance and supporting with administrative/finance processes. This role will play a key role in implementing all Company policies and procedures as well as ensuring that the Airport’s community engagement strategy is promoted. You should have hands-on experience within catering or hospitality, preferably in a supervisory role, although we will consider candidates with development potential. You must have excellent communication skills and be willing to lead and work as part of a team to deliver excellent customer service. Some administration and reconciliation experience will be beneficial. Benefits The salary for this role is £30,000 p/a for a 42 hour week on a shift pattern across 7 days, 7.30am – 6pm. Part-time applicants will be also considered, as the role could be shared or offered at a slightly reduced number of hours. Our great flexible benefit package includes:- - Enhanced company pension scheme - Ongoing training and development opportunities - A focus on colleague wellbeing and support and an employee assistance programme - Recognition and long service rewards - Free onsite carparking and discounted EV charging - Colleague discounts at The Landing Hotel and Lookout Coffee Shop - Access to a benefit platform with retail and leisure discounts The full job description can be viewed here: Coffee Shop Assistant Manager_June 2025.pdf Disclaimer Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties you will perform. The omission of specific statements of duties does not exclude them from the position and you may be required to undertake other roles/duties if needed. Please note that applications will be considered upon receipt. Early applications are encouraged as we reserve the right to close the recruitment process once we receive sufficient applications for the role.