We are looking to recruit a Health Care Support Worker to join our Celandine & Metrocare PCN based in Ruislip on a 12 month fixed term contract.
Main duties of the job
A HealthcareSupport Worker will work within a multi-professional team in a GP setting, providing, support, care, and treatment to patients, within guidelines and protocols identified for the role.
About us
The Confederation, HillingdonCIC works with General Practice and other healthcare providers to deliver its vision for Hillingdon to deliver the best primary care outcomes for patients in the whole of London. We are a not for profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice. We are the provider representative voice for local General Practice into the wider NHS and other Partners. We are of the NHS but independent, innovative and transformational.
The Confederation intends to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.
Our Values:
* We work together to make a difference for patients
* We care enough to go the extra mile
* We support, trust, and empower
* We sincerely value each other
* We support Primary Care to own its destiny
Job responsibilities
* Supports health promotion and prevention activities across the PCN, including smoking cessation, weight management, and lifestyle interventions
* Plays a key role in vaccination and immunisation programmes within the PCN
* Works within a Multi Disciplinary Team to support patients with long-term conditions and health inequalities;
* Provides clinical support to registered nurses and other healthcare professionals within the PCN;
* Delivers basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives.
* Taking and recording Blood Pressure, height & weight
* Performing ECGs and Phlebotomy
* Assisting with chronic disease monitoring
* Assisting GPs and nurses with minor procedures
* Updating patient records and ensuring accurate documentation
Personal/Professional Development:
* Post holder must hold a care certificate or work towards one
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
* Inform the lead GP of any concerns regarding role and any professional development needed
* Be aware of own professional boundaries and what to do when you have reached them
Quality:
* The post-holder will strive to maintain quality within the Practice, and will:
* Alert other team members to issues of quality and risk
* Work to practice protocols
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
* Work effectively with individuals in other agencies to meet patients needs
* Effectively manage own time, workload and resources
Contribution to the Implementation of Services:
The post-holder will:
* Apply Practice policies, standards and guidance
* Discuss with other members of the team how the policies, standards and guidelines will affect own work
* Participate in audit where appropriate
Person Specification
Qualifications
* GCSE Grade A to C in English and Maths
* Has or willing to work towards a care certificate or equivalent qualification
Other
* Self Motivation
* Adaptable
* Immunisation Status HEP B / MMR
* Full Driving Licence
Experience
* Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
* Experience of using technology and digital tools
* Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
* Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
* Experience of using clinical systems such as EMIS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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