Are you an experienced Systems Administrator or Application Support Analyst? Do you have specific experience supporting and taking responsibility for key business software applications in the public sector, such as Accounting & Exchequer, HR & Payroll, CRM, EDRMS, Property & Asset Management, Planning, or similar? Let Informed Recruitment help you achieve your potential with an exciting opportunity for a Systems Administrator to act as liaison during a core business systems implementation before taking responsibility for supporting applications at a Social Enterprise in the East Midlands.
This role is offered as a twelve-month fixed-term salaried contract. The purpose of the role is to ensure that key line-of-business software applications function efficiently, are continuously improved, and that staff members are well trained and supported to ensure high performance.
Your day-to-day activities will include acting as implementation liaison, systems maintenance, help desk support, data analysis and reporting, acting as a subject matter expert, training and mentoring, documentation, process and systems enhancements, and engaging with third-party suppliers.
Must Have
* Experience providing 1st/2nd line support or systems administration on software applications, such as Financial Accountancy & Exchequer, CRM, ERP, HR, Payroll, EDRMS, Procurement, Supply Chain, Property & Asset Management, Planning, or other bespoke applications.
* Experience with Office 365 applications or cloud software.
* Help desk support, incident/problem management experience.
Nice to Have (but not essential)
* 3rd line support experience.
* Business or Systems Analysis.
* Integration experience.
* SQL/SQL Server knowledge.
* Experience with BI/Reporting tools such as SSRS, Business Objects, Crystal Reports, Power BI, etc.
* Experience supporting property/exchequer applications from vendors like NEC, MRI/Capita, Civica.
* Planning or Geographical Information Systems experience.
* ITIL certification or experience.
As an individual, you will be an excellent communicator with a positive attitude, strong problem-solving skills, and a commitment to delivering excellent customer service.
If this role describes you, please apply promptly to continue your career with a driven, friendly, and socially-focused organization embarking on system enhancements to improve customer service.
This role is primarily office-based, with travel to the East Midlands office approximately 2-3 times a week.
In return, you will receive a competitive salary, generous pension contributions, holiday allowance, autonomy in your role, and a positive working environment.
To seize this fixed-term salaried contract opportunity, apply immediately as interview slots are available for suitable candidates.
Informed Recruitment Limited acts as an Employment Agency for this vacancy and is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or other protected characteristics.
We process your data under GDPR as a Data Controller and Data Processor, based on 'Legitimate Interests'. You have rights to object to this processing. For more information, visit our website.
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