Permanent, Full-time
Hybrid role – working from home with occasional travel to our Bristol office (1‑2 times a month).
Role
We’re looking for a Business Solutions Analyst to join our IT team, partnering closely with stakeholders to turn business ideas into clear process outcomes and technology solutions. You’ll play a key role in shaping solution options, working with designers and developers to prototype and agree the best approach, and delivering changes across services, processes and operating models. You’ll also ensure solutions align with wider strategies, architectures and standards, while clearly demonstrating how requirements are met and supporting informed business decisions.
Responsibilities
- Gather, analyse and manage business requirements
- Translate requirements into clear, practical solution options
- Work closely with the change function to shape business needs into functional solutions
- Collaborate across the team to take solutions through to delivery, including planning key activities
- Provide both functional and technical guidance throughout the delivery process
- Produce and maintain clear documentation for systems, solutions and processes
- Define and document solution designs, ensuring alignment with requirements
- Proactively identify and manage risks and issues
- Manage and gain approval for any changes to agreed requirements through governance forums
- Support and review technical proofs of concept for new features
- Contribute to sprint planning, including reviewing and validating estimates
- Review and approve estimates for change requests during delivery
- Maintain accurate project and requirements documentation
- Challenge existing processes to encourage more efficient, lean ways of working
- Bring a proactive, positive mindset and support strategic direction
Skills & Experience
- Experience as a Business/Solutions Analyst (or similar) in a delivery-focused environment
- Strong requirements gathering and stakeholder management skills
- Ability to translate business needs into clear, practical solutions
- Experience working across the full project lifecycle
- Comfortable working in Agile environments (e.g., user stories, sprint planning)
- Understanding of business analysis and requirements management practices2
- Strong documentation skills across requirements and solution design
- Proactive, organised and able to manage changing priorities
- ISEB certification (or equivalent) desirable
Benefits
- 25 days holiday, plus the option to buy more.
- Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance.
- Health Trust – our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
- Access to remote GP and nurse services, physiotherapy, and mental health support.
- MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
- Early access to your earned wages through Wagestream.
- Cycle to work scheme.
Bupa Dental Care is an equal opportunities employer.
