Lead Bereavement Services Administrator
£32,597 to £36,363
Full time 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Countrys fastest-growing boroughs and the people who make it thrive.
About the role
As our Lead Bereavement Services Administrator, youll be responsible for the day-to-day organisation of Bereavement Services administration and the supervision of the administration staff within Bereavement Services.
Youll be doing a range of tasks from financial administration and developing effective organisational systems through to ensuring all burial and cremation activities are managed with competence and efficiency, carrying out Sexton duties and deputising for the Bereavement Services Manager when needed.
The role is varied but demanding with periods of high pressure working within a statutory framework and following codes of practice. It will involve working at Rainsbrook Crematorium as well as within all other Rugby Borough Council Cemeteries.
This role is site based 5 days a week and will require you to work some evenings and weekends to meet specific demands and ensure service continuity.
About you
Youll need to have an understanding of the technical aspects of the Cremation and Cemeteries Service and have completed or are willing to work towards relevant ICCM and FBCA Cemetery and Crematoria qualifications.
Alongside this youll need extensive experience in administrative tasks including managing records, handling paperwork, budgeting, supervising staff and working within a statutory framework and codes of practice.
Above all, youll need to have a high level of customer focus and an ability to communicate sensitive, complex and challenging information effectively across a variety of organisations and individuals, all while working well under pressure.
A full driving licence and use of your own vehicle is essential.
Benefits
35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
Generous Local Government Pension Scheme
Flexi time scheme
Annual leave purchase scheme
Structured Induction Program
Learning and Development opportunities including Future Leaders programmes
Payment of a professional subscription for approved professionals
Family Friendly Policies
Independent Support for your health & wellbeing
Generous compassionate leave
Extra Benefits including Retail Discounts, Cycle to Work scheme and more
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