An Administrator is required to join a great charity team in Elland. This role is a full time and permanent role, offering a great career, supportive team and a wide range of responsibilities.
As their Support Care Administrator, you will ensure that each enquiry from the charity supporters is received to a high standard, supported and valued. From meeting visitors in reception to supporting initial phone enquiries, to emails, you will create that great first time experience and partnership.
Sayjo Recruitment are recruiting on behalf of this incredible charity for this permanent and full time office role. Working 37.5 hours Monday to Friday with occasional evenings and weekends to support events.
Duties will involve:
* Answering enquiries by phone, email and in person.
* Updating participant records, processing payments, uploading records and ensuring real time information is available inline with company policy and regulatory compliance.
* Working with colleagues to organise dedications, acknowledgements and recommendations for marketing news.
* Manage an accurate and up to date database called DonorFlex.
* Produce and upkeep mailing lists, assisting with drafts and submissions of mailers to promote events, send thanks and news.
* Generate receipts, invoices and letters.
* Record and prepare minutes from meetings as required.
* Undertake training and development, learning from and supporting the wider fundraising team with events, fundraising materials and media.
* Assist in audits and continual improvement of processes.
* Support volunteers with their roles and support any queries.
* Assist with events, from printed materials to promotional items, to the set up and delivery of a wide range of events.
You will be :
* Highly organised and be thorough in administration and records.
* Have experience in a busy office environment.
* Experience and confidence in representing an organisation, talking with a wide range of contacts.
* A driving licence and own vehicle would be a great advantage for the events but is not essential.
* Flexible to support the wider fundraising team with events out of office hours.
If you are interested in this rewarding and progressive career in fundraising and events, we want to hear from you. Please send your full CV to Louise at Sayjo Recruitment today. We may close the advert earlier than shown.
Please note that due to the nature of the charity, you will need to have a DBS (CRB)