Operational Support Grade Job Description
HMP Erlestoke is seeking an Operational Support Grade to play a key part in supporting the day-to-day running of our busy prison. As a member of our team, you will be involved in security and searches at the gate, managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
About the Role:
This varied and active job involves tasks which combine desk duties with physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds. You will work closely with our team to ensure the smooth operation of the prison and maintain good judgement and common sense.
Required Skills and Qualifications:
You don't need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.
Benefits:
* Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
* 9 days bank, public and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* Access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
What We Offer:
We offer great training and opportunities for progression and development. If this sounds like you, we encourage you to apply.