Department: Store Management
Location: High Wycombe
Description
* FTC 6 MONTHS - Mat cover
We're looking for a talented Product Manager to join our team. In this role, you will lead, inspire, and empower your store team to deliver an exceptional customer experience and create a great working environment. You will be an expert in product handling, constantly striving to enhance the customer journey through outstanding visual presentation and high-quality customer service. You will support the Store Leader in team development and operational standards, contributing to strong sales, KPIs, and team performance.
For more details, please see the attached job description at the bottom of this advert.
About The Role
What You’ll Be Doing
* Deliver excellent product placement and eye-catching wearable outfits.
* Maintain high visual standards with the customer experience as a priority.
* Confidently duty manage all store operations including service, team management, and daily tasks.
* Empower your team to prioritize customer experience in all decisions.
* Utilize commercial tools effectively to support store performance.
* Assist the Store Leader in achieving KPIs such as sales, stock loss, payroll, conversion, customer feedback, RFID, and staffing.
* Help manage store compliance with health & safety standards.
* Support team development to maintain a motivated, engaged, and valued store team.
You'll Be Perfect If
* You have a strong commercial mindset and thrive in a fast-paced, data-driven retail environment.
* You love fashion and excel in visual merchandising and store layout design.
* You have excellent problem-solving skills and adapt quickly to changing priorities.
* You are both creative and analytical, capable of turning sales data into actionable insights.
* You are an inspiring leader who motivates your team to meet ambitious goals.
* You pay great attention to detail and take pride in a well-organized, visually appealing store.
* You are proactive, results-oriented, and continuously seek ways to optimize product placement and sales.
* You understand your customer base deeply and aim to create a shopping environment that meets their needs.
* Most importantly, you love our products as much as we do to ensure the best customer journey.
Things To Consider
* Fast-Paced Environment: Be adaptable to shifting priorities based on sales, trends, and seasonal demands.
* Reporting: Analyze customer feedback and sales data to drive improvements.
* Managing People: Strong emotional intelligence is essential for managing a diverse team.
* Hands-On Role: Involves physical tasks like product movement, floor resets, and layout adjustments.
* Weekend Work: Availability to work weekends, holidays, and during busy seasonal periods.
* Deadlines: Good time management skills are necessary to meet responsibilities.
* Leading a Team: Foster a positive team culture to create an enjoyable work environment.
This Is For You
We are a well-loved brand with a bright future. Our diverse team of talented individuals loves working together and takes pride in their work. A career here offers many opportunities for progression. This is where your journey at River Island begins.
What We Can Offer
* Generous 50% staff discount and uniform allowance.
* Support for daily expenses through discounts, benefits, financial advice, and wellbeing resources.
* Kindness Cupboards for basic food and hygiene products, plus support from the Retail Trust.
* Family support including enhanced maternity, paternity, adoption, and fertility treatments.
* Give as you earn scheme, 'Giver Island' day, and matched funding.
* Focus on progression through retail and head office roles, with training and qualifications.
* Bonus scheme and private pension plan.
* 28 days paid holiday in the UK (30 in ROI), including Bank Holidays, with options to buy additional days.
Keeping You Safe
We are committed to safeguarding all employees and promoting British Values such as democracy, rule of law, individual liberty, and mutual respect. We embrace diversity and are an equal opportunity employer. Flexible working requests will be considered unless operational needs prevent it.
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