Peer Support Workers work alongside Recovery Workers to offer practical and emotional support underpinned by their own experiences. This allows them to connect with people and:
1. Give them a sense of hope and wellbeing and support them to gain a sense of control over their lives
2. Help them engage with, and build connections and a sense of belonging to their local communities
3. Help them gain satisfaction in different parts of their lives
4. Live the values of Peer Support as described in the PSW Competency Framework 2020
Peer Support Workers will be able:
1. To draw on their own personal experience to offer insight and understanding
2. To behave in a supportive, respectful, and non-judgemental way and promote diversity within services
3. Challenge stigma in communities, in service and with stakeholder organisations
4. To support clients and Recovery Workers to create collaborative plans which identify the client's goals and steps they wish to take to achieve them
5. To work alongside the client through their journey to achieve their personal goals
6. To work with people in a face-to-face, virtual, and telephone-based way to offer responsive support, including in a time of crisis (Haven)
7. To support clients to access statutory support including psychological interventions
8. Support clients to access and make use of digital technologies
9. To develop and maintain a good working knowledge of community resources and partner organizations
Mental Health Matters (MHM) is a national charity with nearly 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.
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