Requirements
Must have:
- Experience building and deploying PCs and laptops in a business or MSP environment - Strong understanding of hardware components and configurations - Experience managing hardware logistics and inventory - Comfortable working with suppliers, couriers, and clients - Highly organised with strong attention to detail - Clear written and verbal communication skills - Able to manage multiple tasks and priorities simultaneously Desirable Experience: - Experience with Azure AD and Microsoft 365 deployments - Cyber Essentials or CyberSmart exposure - MSP or multi-client environment experience - Documentation and process ownership experience
Responsibilities:
- Build and configure desktops and laptops for clients - Configure machines according to client specifications - Apply asset tags and record serial numbers in the Precept database - Fully test all builds prior to delivery - Log devices as ready for dispatch - Use the Quotient application to create and send quotes - Liaise with suppliers to place and chase orders - Maintain accurate records in the orders and repairs logs - Act as the primary contact for courier services - Book collections and deliveries via courier portals - Manage device repairs and ensure client communication - Support Cyber Essentials deployments - Assist with onboarding new clients and maintaining documentation - Maintain up-to-date documentation for hardware and repairs - Assist the helpdesk team with IT support tickets - Communicate consistently with clients, suppliers, couriers, and internal staff - Use various communication platforms to update stakeholders
Company:
We are Precept, dedicated to ensuring smooth operations in logistics and support for our clients. As a full-time Hardware, Deployment & Logistics Engineer, you will be part of our core team that facilitates device builds, hardware ordering, and logistics. We offer a range of benefits including additional leave, a pension scheme, health and wellbeing programs, and various discounts. Our office fosters a collaborative environment, and this role is essential to maintaining the quality of our services. Candidates will work on-site to effectively handle our hardware logistics.