Overview
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do.
An exciting opportunity has arisen to join the Doncaster Integrated People Solution Team on a fixed-term basis to provide maternity cover. This dynamic team delivers efficient, effective, and professional support for Synergy, Mosaic, and their associated portals, offering technical assistance and guidance to a wide range of professionals across Adult Services, Children’s Services, and Education.
We are seeking a proactive and adaptable individual who thrives in a fast-paced, evolving environment. You will be part of a collaborative team, working flexibly to meet the demands of the role and contributing to a range of activities that uphold quality standards and performance targets.
Key Responsibilities
* Provide technical support and advice for Synergy, Mosaic, and related systems.
* Support users across Adult Services, Children’s Services, and Education.
* Undertake new tasks confidently in a dynamic and changing service landscape.
* Handle confidential information in line with Data Protection regulations.
Ideal Candidate
We’re looking for someone who:
* Has experience working in a fast-paced, customer-facing environment.
* Possesses background knowledge in ICT or one or more of the supported service areas.
* Demonstrates strong analytical thinking and problem-solving skills.
* Is flexible, team-oriented, and committed to delivering high-quality support.
Benefits and Additional Information
In return for your hard work and dedication, we offer the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. Benefits include competitive leave entitlement, a generous local government pension scheme, well-being support, development opportunities, and access to staff discounts and benefits schemes. More information on benefits available to City of Doncaster Council employees can be found in the attached benefits book.
Application Guidance
Please view the job summary and job profile and demonstrate in your application how you meet the required criteria.
Shortlisting and interview dates will be confirmed. For further discussion, please contact Iona Goy at iona.goy@doncaster.gov.uk.
To apply, please follow the application process as indicated by the council.
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