EG Group seeks a Senior IT Service Desk Analyst to lead technical support operations across the UK and Europe. The role demands advanced troubleshooting, experience with ITSM tools, and the ability to mentor junior team members. The successful candidate will benefit from hybrid working, a performance-based bonus, and progression opportunities within the global organization. Join EG Group, a leading retailer, to contribute to a customer-focused team driving continuous improvement in IT services.
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