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Hybrid it service desk analyst: customer-focused support

Ipswich
Opus People Solutions Ltd
It service desk analyst
€30,000 a year
Posted: 18h ago
Offer description

Opus People Solutions Ltd is seeking a Service Desk Analyst based in Ipswich to provide IT support. This position offers a hybrid working arrangement.

Your responsibilities include managing service requests, troubleshooting issues, and maintaining high service standards. Ideal candidates will have around 1 year of experience in IT support, with strong skills in Microsoft 365 and excellent communication abilities.

The role focuses on delivering customer-centric service while contributing to continuous improvement initiatives.

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