Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:willing to gain marine, steam or maintenance skills with training provided by usconfident in communicating with all kinds of peopleconfident working near deep water and working with the heat & pressure of a boilerA team-player with the ability to take charge when requiredability to assist passengers in case of emergency, to perform manual work such as loading fuel Criteria for all other applicants:an enthusiasm for understanding and sharing the story of Gondola, her people and her laketo be confident in communicating with all kinds of peopleto be confident working near deep water and working with the heat and pressure of a boilerto be a team player with the ability to take charge when requiredthe ability to assist passengers in case of emergency, to perform manual work such as loading fuela willingness to gain marine, steam or maintenance skills with training provided by usCrew MemberGondola sails from April to October and during this period you’ll mainly work on the boat. The crew rotates through three core roles each week. As pursuer, you’ll welcome visitors, answer questions and help create an enjoyable experience. As steam engineer, you’ll safely manage the operation of the boiler and engine while engaging with guests who are often very interested in this part of the yacht. Once trained and successful in your MCA Boatmasters Licence, you’ll take on the role of skipper, responsible for the safety of passengers, crew and lake users while also staying on schedule.You’ll work outdoors in all weather conditions on the lake. From November to March Gondola undergoes winter maintenance and you’ll join the team carrying out a wide range of tasks such as cleaning, painting, woodwork and maintenance of the boiler and engine. Support and training will be provided.You’ll be part of a small crew helping to ensure visitors have an enjoyable and safe experience. Each day begins with preparing the yacht for sailing. This includes loading firewood and ensuring every part of the boat is ready to welcome visitors. Tasks may include hoovering, polishing and cleaning the toilet.Throughout the day, you’ll welcome visitors on board, check tickets and take payments. You’ll promote National Trust memberships and fundraising items to support conservation work. During cruises, you’ll give commentary that helps visitors understand and appreciate their journey.Once trained as a steam engineer, you’ll manage the boiler, maintain water levels, monitor steam pressure and oil the moving parts of the engine. After achieving your MCA Boatmaster qualification, you’ll take responsibility for operating the vessel and following safety procedures. You’ll also lead in an emergency.At the end of each trip, you’ll make sure all visitors leave safely and prepare the boat for the next journey.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Important noticeIn line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.Closing Date: 15th March 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 172371IRC172371ConistonPermanent p/t (1456 hrs py)Ends: Mar 15th 129.8 mi from WillenhallWe’re looking for a Crew Member to join the team at Gondola. As part of the crew, you’ll welcome visitors, support daily operations and complete full training that will allow you to operate the steam engine and eventually skipper the boat.Steam Yacht Gondola is a rebuilt Victorian steam-powered yacht that offers visitors the chance to experience the elegance of historic lake travel. Guests can sit in opulent saloons or enjoy open-air decks as the yacht glides across Coniston Water. They can also watch the steam engine in action through the viewing windows and talk to the crew about how it works while enjoying views of the Coniston Fells and listening to commentary that reveals the area’s history and famous connections.Gondola is part of the Lakes and Eden Property Group, which includes major National Trust heritage assets across the region. You will work closely with support teams from this wider portfolio. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You’ll work 1456 hours per year.Gondola, Boon Crag, Coniston, LA21 8AQCompliance.Eligibility to Work in the UK13.74 per hour