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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across various industry sectors, including the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.
Diversity at iProov reflects the customers we serve, with principles of equality and inclusion at our core. We embrace differences, create possibilities, and grow together. We foster a culture where individuals of all backgrounds feel confident, included, and able to contribute fully to our purpose.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Wider iProov Benefits
iProov has continued to scale rapidly this year and is hiring a Biometric Operations Analyst for our Science team.
How you can make an impact
* Optimize the biometric platform by understanding configuration and model impacts, and identify under-performing models for prioritization.
* Facilitate deployment of new biometric systems/models, ensuring thorough evaluation and performance tracking.
* Design and utilize analysis and diagnostic tools, collaborate with the Data Team, communicate trends, and eliminate bias.
* Support investigation of customer concerns, manage tickets, and analyze performance issues.
* Work with Product and Engineers to assess risks of front-end changes and perform data analysis.
What we would like to see from you
* Experience with BigQuery and working with large datasets.
* Understanding complex systems and component interactions.
* Analytical, organized, and collaborative communication skills.
* Strong problem-solving abilities, curiosity, and eagerness to learn.
Benefits include 25 days annual leave, growth shares, pension schemes, work overseas perks, private health options, wellness programs, flexible working, and various discounts and rewards.
Due to the nature of our work, passing a UK Security Clearance check may be required, contingent on eligibility.
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