Sandvik Osprey in South Wales, UK is looking for a
Inside Sales Administrator
ABOUT THE COMPANY
With 160 years of material expertise, Sandvik is a global leader in advanced manufacturing technologies. At our site in South Wales, we offer a Controlled Expansion (CE) Alloys product range and the widest alloy range of metal powders on the market, under the world-renowned Osprey® brand.
We’re now looking for someone to join our Inside Sales and Planning Team in the Powders Group to contribute to the company’s profitable growth journey. The main purpose of the role is to support the external Sales Organisation and Customers, facilitating the full order cycle from quotation through to product dispatch.
ABOUT THE ROLE
You will report directly to the Sales and Operations Planning Manager. Your key responsibilities will be to deal with customer enquiries. You will be responsible for preparing and issuing quotations using the Company’s ERP system, check incoming customer requests, purchase orders, dispatch details and the production schedule. Daily you will gain an understanding of the demand forecasts from customers and up-date the demand schedule accordingly.
You will work with the production department to understand the status of the orders and build excellent working relationships with other departments such as finance, regional sales managers, field sales representatives and freight companies.
ABOUT YOU
We are looking for an individual with previous administration experience within a sales environment and have some experience in CRM as well as other Microsoft Office applications such as Excel and Outlook.
As an individual you will need be able work within a team and independently, be confident, pro-active, organised and be able to prioritise your own workload. You will need to provide outstanding customer service and have excellent communication skills.
The ideal candidate will be educated to a minimal A level or equivalent vocational qualification. Knowledge of metal-based products, or experience of working for a company selling engineering products would be desirable. Foreign language skills would also be an advantage.
During the training period the role will primarily be office based. Once initial training is completed, this role can be carried out between home and the office.