About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.
This role will be within ourDeveloper services team. Our developer services team connects water and wastewater services, installs lateral drains, and enables new developments access to vital water and wastewater services.
Want to be a part of it?
What will you be doing?
We are seeking a proactive and organised Customer Service Advisor to join our team for a critical 6-month period. This role is essential in managing the surge in customer requirements following the annual billing hike for reactive metering.
You'llserve as the primary link between Welsh Water customers and our field technicians, ensuring that the appointment life...